We strive to deliver the best possible service for our valued clients who are mainly domestic mutual companies that truly know the meaning of indemnify.
Accurate Appraisal does not accept any new clients without preapproval so our time and effort can be focused on our loyal clients that keep us busy.
Our field appraisers each have over 20 years experience in the automotive collision industry and are ICAR trained. Since opening in 2003 we have seen it all from hurricane Irene to many hail storms with claim volume exceeding 500 claims in a week. Our team works very hard under those conditions till each and every claim is resolved.
You can be assured our clients will receive the highest caliber of service and professionalism. Understanding that Accurate Appraisal is a representation of your company, we enforce a highly professional conduct and dress code when meeting with the vehicle owner.
Accurate Appraisal guarantees to contact the insured/claimant within 24 hours. Given availability we guarantee to inspect the vehicle within 48 hours.
Accurate Appraisal utilizes software called Surepoint which is the most comprehensive appraisal tracking and management system available. This software was developed to closely monitor a claim from inception to close with its state of the art notification system which eliminates human error. Also the software enables our office to dispatch assignments to our field appraisers to their mobile devices all in effort for quickest cycle time possible. Surepoint also provides in depth cycletime, severity and EMS trend data reports.
Our Collision estimating software is CCC One and allows us the ability to prepare thorough damage appraisals, PDR estimating, audit features and CCC valuescope for total losses. CCC One is cloud based which provides constant backups and updates.
Our valued clients consistently provide us positive customer survey reports that confirm we are delivering the service that they and the vehicle owners deserve!